Thank you for supporting a small business!
This page states the terms and conditions under which you use the Peachy-Apparel website.
Any use of this website means that you agree with them. If you do not agree with these terms and conditions then you are not authorised to use this website. Peachy-Apparel is a trading company, based in Lanarkshire. Peachy-Apparel can be contacted via our 'Contact Us' form.
1. PAYMENT FOR GOODS AND DELIVERY CHARGES
Peachy-Apparel can only supply goods that are ordered online via the website. All payments including all shipping and handling fees must be made by either credit, debit card or via PayPal. Peachy-Apparel will not accept any other form of payment or offers. * All transactions are completed on a secure server.
2. DELIVERY TIMES
Delivery times are dependent on the delivery company/couriers all orders are shipped using the service chosen at checkout. These times are in no way a guarantee and are based on approximations given by the delivery companies.
Prices are as stated on the website and are subject to change at any time without notice. If you have purchased an item, the item will remain the price advertised at the time of purchase.
4. PEACHY-APPAREL WARRANTIES
Peachy-Apparel is unable to provide any warranties in relation to the goods provided over and above its statutory obligation to provide goods of satisfactory quality in accordance with the Sale of Goods Act 1979 as amended by the Sale and Supply of Goods Act 1994.
5. AVAILABILITY OF THE WEBSITE AND GOODS
Peachy-Apparel will use all reasonable endeavors to ensure that the website does not have any problems and that the goods displayed are available.
6. PEACHY-APPAREL CANCELLATION RIGHTS
Peachy-Apparel reserve the right to cancel orders at any stage of the ordering and warehousing process. Peachy-Apparel contract with customers is not initiated until the goods have been dispatched. Peachy-Apparel brand and stock contracts supersede customer contracts regarding stock pricing and availability.
7. RETURNS AND EXCHANGE
If you wish to return an item, please contact us via the ‘Contact Us’ section of our website. All returns must be agreed upon within 14 days of receiving your order.
All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable. All Items must be in original, resalable condition and not a customised order.
We do not pay for return postage on items that are simply unsuitable or do not fit. Returns postage must be covered by the customer. For exchange returns, we will send any size exchanges to you free of charge. Should you be returning a faulty item for a refund we will refund the return delivery costs. Please make sure all returned items are well packaged, so as not to be damaged in the post and are sent with a trackable, insured service as we cannot take responsibility for items damaged or lost in the return transit.
8. REFUSAL OF GOODS
We understand that if you change your mind during delivery sometimes it is easier to refuse a package on delivery rather than accept and return however by refusing the delivery you are automatically and accept liability for the package's return which may take up to 21 working days in transit.
Please note if the package is lost or damaged on return to Peachy-Apparel then we are not accountable for any charges this may cause. Loss of a refused package will result in no refund being processed.
9. FAULTY ITEMS
If the item you received is faulty, please contact customer support quoting your order number, your name and address, details of the product, and the fault. We will respond to you as soon as possible to acknowledge your issue and from there will request that you send us a few photographs of the fault. If the faulty policy procedure is not adhered to then the policy terms are null and void and we will not be required to refund. Please note that we will not be required to provide a refund if you continue to use the goods after discovering the fault. If the item is reported faulty and we have reached an agreement on any compensative measures in the form of a partial refund or discount then please note that the item will not be valid for any further refunds or exchanges if chosen to keep and continue to wear the item that has already been noted as faulty. Failure to cooperate will deem Peachy-Apparel non-liable to any instance of refund. On returning a faulty or incorrect item you must also email us a photograph or scan of your proof of postage we can have that refunded to you also for the expenses caused by returning the faulty item to us. Please note, we can only provide reimbursement for returns shipping if you provide us with proof of postage in the form of a valid courier or post office receipt. If your original order was paid by card, then we will also need a valid PayPal address to pay the additional return shipping funds into- you will be contacted for this upon the return of the package.
You can cancel or amend your order in accordance with the Distance Selling regulations however, we stipulate that cancellations and amendments can only be carried out within the initial stages of the order being processed.
Orders can only be canceled or amended if the order status within the shipping system is "received". Once your order has been "picked" unfortunately we cannot process any cancellations or amendments from this stage as the shipment of your order has been arranged and is now un-editable. Please contact our Customer Service Representatives to arrange for any cancellations or amendments to be made before your order has moved from receiving.
We always try to facilitate cancellations however, if a cancellation request is made out-with our Customer Services hours, we cannot guarantee that it will be granted as requests are dealt with in numeric order within our Customer Services hours and your order may have moved through our shipping process by this point. Please note: We cannot facilitate cancellations of any clearance or sale orders once the order is placed.
All the information you provide to Peachy-Apparel including your email address, delivery address, and credit card details are strictly private and confidential. Peachy-Apparel acknowledges that it is bound by the Data Protection Act 1998 and that it will not disclose your details to any third party without your express written consent. As a matter of good practice, we do not share any personal information with anyone, and we do not sell it to others.
12. RIGHT TO ALTER TERMS AND CONDITIONS
The Peachy-Apparel website is constantly changing, and these terms and conditions may change from time to time. Peachy-Apparel reserves the right to change the terms and conditions without notice.
This agreement will be governed by the laws of Scotland and by using the website you agree to submit to the exclusive jurisdiction of the courts of Scotland.
14. NON-RECEIPT OF GOODS
If you have not received your goods within 14 days of dispatch, please contact us as a priority to initiate action. Any goods reported missing or not delivered out-with this time are not eligible for replacement or reimbursement.